A publicly accessible technical support hub where customers receive expert assistance. Features hands-on demo stations, service desks, and experienced specialists ready to help with product setup, troubleshooting, and technical questions.
Subareas (3)
+ Create Subarea| Name | ID | Setting Type | Activities | Description | Actions |
|---|---|---|---|---|---|
| Device Repair Bench | device-repair-bench | Inside | 4 | A precision workbench equipped with diagnostic tools, micro-soldering equipment, and specialized instruments for detailed device repairs. Climate-controlled workspace ensures accuracy on delicate hardware. | |
| Diagnostic Station | diagnostic-station | Inside | 4 | A computer-equipped station with hardware diagnostics software, testing equipment, and performance monitoring tools. Used to identify issues before repair work begins. | |
| Support Counter | support-counter | Inside | 4 | A dedicated counter serving as the landing point for customers seeking technical support and assistance. Staff take requests, answer questions, and direct customers to appropriate services. |